Delivery and payment

Shipping to EU Countries

We ship goods from the Czech Republic to all EU countries where no customs declaration is required. You can view the shipping costs to individual countries in your shopping cart.

Payment Methods

• Comgate Payment Gateway

It’s free for you. We cover the 0.6% fee based on the order value.

Online payments are processed for us by the ComGate payment gateway. The service provider, ComGate Payments, a.s., is a licensed payment institution operating under the supervision of the Czech National Bank. Payments made through the payment gateway are fully secure, and all information is encrypted.

• Card Payment

It’s free for you. We cover the 1.5% fee based on the order total.

In the ComGate payment gateway interface, enter your card number, expiration date, and CVC code—the three digits found on the signature strip on the back of your card. Everything is secured by the 3D Secure standard, so you will likely be asked to enter a numeric code that you’ll receive via text message from your bank.

Once the payment is complete, you will be redirected back to the store. The payment is confirmed immediately, and we will proceed with processing your order without delay.

If you encounter any problems, please contact us right away.

We are confident that your order will be delivered smoothly, as described above. However, if you notice anything—no matter how small—during the delivery process that you’re not satisfied with, please feel free to email or call me. Feedback is the most important factor for us in our ongoing efforts to improve.

Lukáš Kruťa

Founder of iQSPORT.cz & outdoor equipment specialist